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Vattenfall IDNO

For general enquiries and project discussions contact
UK-networks@vattenfall.com

Or call: +44 (0)20 7832 7998

Or use the contact form below.

For enquires about sites connected, or soon to be connected, to Vattenfall's IDNO network please contact
idno.operations@vattenfall.com

Or call: +44 (0)20 7832 7914

Customer Service

For customer care please contact
idno.care@vattenfall.com

Or call: +44 (0)20 7832 7998

If you are a customer on our network and would like updates about power cuts or planned outages please let us know via the contact form below.

If you have any feedback on our services please let us know via our feedback form.

If you have a complaint please email
idno.complaints@vattenfall.com

If you are unhappy with our service please let us know so we can learn from your experience and improve our services. If after contacting us you are still not happy you can raise a dispute with the Energy Ombudsman.

For regulatory information please contact
idno.regulation@vattenfall.com

You can also contact us by writing to

Vattenfall IDNO
70 St Mary Axe
London
EC3A 8BE

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